General Terms And Conditions
Every online business should have terms and conditions, in which in cryptic words, which no one understands except lawyers anyway, quite normal facts are clarified, such as: If you should have received an empty box from us by mistake, then you announce yourselves and we send you a new one.
So here for all friends of the incomprehensible language:
Conclusion of the contract
The presentation of the goods in our online store is not a legally effective offer, but the customer makes a binding purchase offer through his online order. We accept the purchase offer by explicit order confirmation by e-mail or by delivery of the ordered goods. An e-mail with which we only confirm the receipt of the order is not yet a binding acceptance of the purchase offer.
1. our claims are due with delivery of the goods at the customer and payable without deduction in EURO by credit card, PayPal or prepayment.
2. the customer has the right to offset only if his counterclaim is legally established or undisputed. This offsetting prohibition does not apply to a counterclaim due to a defect that is based on the same contractual relationship as our claim. The customer shall only be entitled to exercise a right of retention insofar as his counterclaim is based on the same contractual relationship.
Claims in case of defects
If the customer is a consumer, he has the legal claims in case of a defect.
If the customer is not a consumer, the following shall apply in addition:
Subsequent performance shall be effected at our discretion by removal of the defect or new delivery.
Liability for damages and reimbursement of expenses
We shall be liable without limitation in the event of intent, gross negligence, the absence of a guaranteed quality, for personal injury and under the Product Liability Act.
In the event of a slightly negligent breach of material contractual obligations (in particular the obligation to deliver on time and free of defects), our liability shall be limited to the foreseeable damage typical for the contract.
Our liability for the slightly negligent breach of non-contractual obligations is excluded.
The above provisions shall apply accordingly to our liability for reimbursement of futile expenses.
Limitation of claims for defects and damages
The statutory provisions shall apply.
(1) Should any provision of these terms and conditions be or become invalid, the validity of the remaining provisions shall not be affected thereby.
2. we are willing to participate in dispute resolution proceedings before a consumer arbitration board.
The competent arbitration board is:
Allgemeine Verbraucherschlichtungsstelle des Zentrums für Schlichtung e.V.
Straßburger Straße 8
77694 Kehl am Rhein